Privacy Policy

Judy Academy (“Judy Academy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of parents, guardians, and children who use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to parents and guardians.

Judy Academy provides digital educational content designed to help children learn Arabic through video lessons, interactive activities, educational games, and practice.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information reasonably necessary to provide and improve our services.

Information Provided by Parents or Guardians

When a parent or guardian creates an account, purchases a course, or contacts us, we may collect information such as:

• Name
• Email address
• Account login information
• Information associated with a purchase
• Information provided when contacting customer support

We may also collect information necessary to manage the parent account and associated child profiles.

Information About Children

Judy Academy allows parents or guardians to create child profiles so that children can use the educational features of the platform and their learning progress can be tracked.

Depending on the features used, a parent or guardian may provide limited information about a child, such as:

• First name, nickname, or other account identifier
• Age or age range, where necessary
• Course and lesson progress
• Activity and game progress
• Learning-related information generated through use of the platform

We do not require children to provide more personal information than is reasonably necessary to participate in the educational services.

We do not intentionally request sensitive personal information from children.

2. Children's Privacy

Judy Academy is designed for children to use with the involvement of a parent or legal guardian.

Where applicable law requires parental consent before we collect, use, or disclose personal information from a child, we will obtain the required consent before doing so.

For services covered by the U.S. Children's Online Privacy Protection Act (“COPPA”), we follow applicable requirements relating to parental notice, parental consent, parental access, deletion, data minimization, security, and retention.

Parents have important rights regarding personal information collected from their children. These rights may include the ability to review, correct, or request deletion of their child's personal information and to withdraw consent where applicable.

If you are a parent or legal guardian and have questions about your child's information, please contact us using the information provided at the end of this Privacy Policy.

3. How We Use Personal Information

We may use personal information to:

• Create and manage accounts.
• Provide access to purchased courses.
• Provide lessons, activities, games, and other educational features.
• Save and display learning progress.
• Process and manage purchases.
• Respond to customer support requests.
• Maintain and improve the website and services.
• Detect, prevent, and address fraud, security issues, and misuse.
• Communicate with parents about their accounts, purchases, or important service-related information.
• Comply with applicable legal obligations.

We do not use a child's personal information for purposes unrelated to providing or improving the educational service unless permitted or required by applicable law and, where required, with appropriate parental consent.

4. Information We Do Not Intentionally Collect From Children

Judy Academy does not intentionally request children to provide information such as:

• Home addresses
• Personal telephone numbers
• Government identification numbers
• Precise physical location
• Financial or payment information
• Social media account credentials

Children should not provide this type of information through the platform.

5. Payment Information

When you purchase a Judy Academy course, payment information may be processed by a third-party payment service provider.

Payment information may include information necessary to process the transaction, such as payment-card or transaction details.

Judy Academy does not intentionally store complete payment-card numbers when payment processing is handled by our payment provider.

The payment provider may process information in accordance with its own privacy policy and terms.

6. Learning Progress and Child Profiles

Judy Academy may store information related to a child's use of the platform, such as:

• Lessons completed
• Activities completed
• Game progress
• Course progress
• Other information necessary to provide progress tracking

This information is used to provide the educational experience and allow parents or guardians to understand the child's progress.

7. Cookies and Similar Technologies

Judy Academy may use cookies and similar technologies that are necessary for the operation, security, authentication, and functionality of the website.

Depending on the services we use, we may also use analytics or similar technologies to understand how the website is used and to improve our services.

We will not intentionally use children's personal information for targeted advertising in violation of applicable children's privacy laws.

If we introduce additional cookies, analytics tools, advertising technologies, or similar services, we will update this Privacy Policy as appropriate.

8. Third-Party Service Providers

We may use trusted third-party service providers to operate and support Judy Academy.

These providers may include services for:

• Payment processing
• Website hosting
• Authentication and account management
• Email or customer support
• Security
• Analytics
• Other technical infrastructure necessary to operate the service

Third-party providers may process information on our behalf and are expected to handle information according to applicable agreements and legal requirements.

We do not sell children's personal information.

Where applicable law requires additional parental consent before children's personal information is disclosed to third parties for certain purposes, we will obtain the required consent.

9. Advertising and Children's Information

Judy Academy is committed to protecting children's privacy.

We do not knowingly sell children's personal information.

We do not knowingly use children's personal information for targeted advertising where prohibited by applicable law.

If we introduce advertising or third-party services that involve children's personal information, we will implement the permissions and safeguards required by applicable law.

The FTC's current COPPA framework includes specific requirements concerning disclosures of children's personal information to third parties for targeted advertising and other purposes.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services.
• Maintain accounts.
• Provide course access and progress tracking.
• Complete transactions.
• Meet legal, accounting, security, or dispute-resolution requirements.

When personal information is no longer reasonably necessary for these purposes, we will take reasonable steps to delete or de-identify it, subject to applicable legal requirements.

For children's information, we will not retain personal information longer than reasonably necessary for the purpose for which it was collected, as required by applicable law.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Parents' Rights Regarding Children's Information

Parents and legal guardians may have the right to:

• Request access to their child's personal information.
• Request correction of inaccurate information.
• Request deletion of their child's personal information.
• Withdraw consent where applicable.
• Request that we stop further collection or use of their child's personal information, subject to applicable law.

To exercise these rights, please contact us using the information provided below.

We may need to take reasonable steps to verify that a request is being made by the child's parent or legal guardian before providing access to or deleting information.

The COPPA framework specifically provides parents with rights to review and delete children's information and to prevent further collection or use in covered circumstances.

13. International Users

Judy Academy may be accessed by users in different countries.

Depending on the services and infrastructure we use, personal information may be processed or stored in countries other than the country in which you live.

When required by applicable law, we will take appropriate steps regarding international transfers and the protection of personal information.

14. Your Account Information

Parents and guardians may request access to, correction of, or deletion of information associated with their Judy Academy account.

Some information may need to be retained when required by law or reasonably necessary for legitimate business purposes, such as resolving disputes, preventing fraud, or maintaining transaction records.

15. Children's Public Information

Judy Academy does not provide children with public profiles, public discussion boards, or other features intended to make a child's personal information publicly available.

Children should not post personal information through the platform.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations, or privacy practices change.

When we make changes, we will update the “Last Updated” date at the top of this page.

If a change materially affects how we handle children's personal information, we will provide any notices or obtain any consent required by applicable law.